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Measuring Our Success

We are committed to learning and growing on this journey


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As we work to develop a more inclusive organization that benefits everyone, we welcome your feedback on our efforts, programs and opportunities for improvement.

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Our Diversity, Equity and Inclusion Committee is always working to develop meaningful ways to measure success and identify opportunities for improvement. As we work toward achieving our goals, we will update this page to illustrate our progress and areas for growth.

For 2023, we had five metrics – one for each goal – that we tracked to measure our success. Here are our results at the end of the year:

Goal 1: Increase Representation and Readiness

Metric: Number of cultural awareness trainings and events attended by Energy Trust staff.

Results: Outreach staff attended more than 200 events throughout the state aimed at increasing cultural awareness and connections with diverse groups. In a survey, other staff members reported attending more than a dozen voluntary cultural awareness trainings and events in 2023.

Goal 2: Shift and Share Leadership and Power

Metric: Number of community members who participated in Energy Trust projects, initiatives or advisory groups to provide input and influence program design.

Results: The Existing Buildings program incorporated community feedback into the program design through a network of 10 community-based liaisons who engage with small business owners and represent their feedback to staff. Four community members served on Energy Trust’s Tribal Working Group, which met regularly with outreach staff and the OPUC tribal liaison to provide input on outreach strategies that will provide greater benefits to tribal customers and increase program participation. And 10 people served on the Diversity Advisory Council that consults on program design, hiring and contracting.

Goal 3: Increase Community Capacity and Increase Investment in BIPOC, Low-income and Rural Communities

Metric: Percentage of expenditures to subcontractors on contracts over $100,000 paid to businesses certified by the Certification Office for Business Inclusion and Diversity (COBID) as a Minority Business Enterprise, Women Business Enterprise, Service-Disabled Veteran Business Enterprise or Emerging Small Business.

Results: In 2023, 14% of expenditures on prime contracts of more than $100,000 went to Emerging Small Business subcontractors, 16% went to Women Business Enterprise subcontractors, 16% went to Minority Business Enterprise subcontractors and 0% went to Service-Disabled Veteran Business Enterprise subcontractors.

For 2023, 26% of the value of contracts over $100,000 went to COBID-certified subcontractors.

Goal 4: Increase Transparency and Accountability

Metric: Energy Trust exceeds its 2023 Oregon Public Utility Commission performance measure on equity.

Result: Energy Trust met or exceeded all of its 2023 equity metrics. For details, see section III of Energy Trust’s 2023 Annual Report to the OPUC.

Goal 5: Deepen Engagement in BIPOC, Low-Income and Rural Communities

Metric: Number of community engagement activities planned for 2023 and results from those completed engagements.

Results: Energy Trust conducted engagement activities across its service area focused on reaching environmental justice communities. These included outreach to rural communities, Hispanic communities, tribal groups, women and people of color in the design and construction field, and other community specific initiatives.

Read more about these activities in our 2023 Annual Report to the OPUC.