Photo: Pendleton Early Learning Center
Reaching and Serving Everyone
Energy Trust is dedicated to helping 1.6 million utility customers in Oregon and southwest Washington save energy and generate renewable power, today and in the future. It is our responsibility to ensure that all customers can directly benefit from our services, including people with low and moderate incomes, communities of color and rural communities.
We strive to create a culturally diverse, equitable and inclusive organization with employees, contractors, trade allies and community partnerships who contribute a range of perspectives, experiences, skills and ideas to how we work, our programs and our services. We are committed to being an inclusive workplace where everyone is welcomed, supported, respected and valued. This will be a learning process. We expect to make mistakes along the way, and we pledge to learn from them.
Diversity, Equity and Inclusion Operations Plan
We understand that investments in energy efficiency and renewable energy lower energy costs, cut carbon emissions and strengthen local communities—resulting in economic benefits for all. However, there is more we can do to reach communities of color, low- and moderate-income customers and rural communities. We developed a Diversity, Equity and Inclusion Operations Plan to better understand where gaps exist so that we can improve and enhance offerings for underserved customers.
Diversity, Equity and Inclusion Goals
We developed 10 diversity, equity and inclusion goals at the end of 2018, and will report on final goals, baselines and progress in 2019.
- Increase customer participation in energy efficiency programs for all underserved populations by 20 percent by the end of 2020.
- Increase customer participation in renewable energy programs for all underserved populations by 20 percent by the end of 2020.
- Increase participation in the Trade Ally Network by minority- and women-owned business by 50 percent each by the end of 2020.
- Increase the number of projects completed by minority- and women-owned trade allies by 15 percent by the end of 2020.
- Increase the number of contracts executed with minority- and women-owned businesses by 15 percent by the end of 2020.
- Increase overall market awareness and understanding of underserved populations through the engagement and deepening of relationships with 50 culturally specific/culturally responsive organizations (such as community-based organizations, municipal agencies, membership organizations) by the end of 2020.
- Increase the diversity in recruitment and hiring of employees by 25 percent by the end of 2020.
- Develop systems and support needed to collect, track, analyze and report demographic information related to program participation, program delivery and trade ally network members by the end of 2018.
- Based on the Intercultural Effectiveness Scale survey, increase the Intercultural Effectiveness Scale score of all staff and board of directors by 20 percent by the end of 2020.
- Increase transparency and community engagement by publishing the Diversity, Equity and Inclusion Operations Plan and progress toward its goals.
What Does Success Look Like?
When diversity is an integrated part of who we are and how we conduct our business, Energy Trust will be more innovative and better positioned to meet our goals. If we are successful, we will:
- Reach and serve all eligible customers, including communities of color, people with low and moderate incomes and rural communities
- Gain understanding and perspectives about our customers
- Work with more and different contractors to reach more customers
- Recruit, hire and support a more diverse workforce
- Develop staff skills and leadership in cultural competency
- Improve employee retention in a competitive economy
- Reduce energy costs, boost comfort and increase air quality for more Oregonians
Energy Trust’s diversity, equity and inclusion efforts are spearheaded by a committee of staff from all departments:
- Chair: Debbie Menashe, director of legal and human resources
- Vice chair: Amanda Sales, human resources generalist
- Justin Buttles, finance systems analyst
- Michael Colgrove, executive director
- Ryan Crews, residential program manager
- Phil Degens, evaluation manager
- Jessica Kramer, industry and agriculture senior program manager
- Alex Novie, business senior project manager
- Zachary Sippel, solar project manager
- Cameron Starr, senior customer service strategy manager
Calling All Perspectives
To join the conversation, contact Debbie Menashe; diversity, equity and inclusion committee chair and director of legal and human resources; at Info@energytrust.org.