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Ductless Heat Pumps and Packaged Terminal Heat Pumps

$200-$800 $530-$1,000 cash incentive

Ductless Heat Pumps (DHPs) can be a way to maintain year-round comfort. On hot days, they cool residences by removing heat from the indoor air and sending it outside. On cold days, they capture warmth from the outside air and send it indoors.

Packaged Terminal Heat Pumps (PTHPs) are self-contained units that look like air conditioning units, offer heating and cooling, and only require an electrical connection to operate. These units are commonly less expensive to install than a standard heat pump and take up less room.

To get started on your energy-efficient upgrade follow the steps below or contact a program representative.

  1. Establish your eligibility.

    Read More >
    • Property’s heating must be provided by Portland General Electric or Pacific Power.
    • Cash incentives are available to all Oregon multifamily attached residential properties with two or more units including: duplexes, triplexes and fourplexes; side-by-side units; and stacked structures with five or more units. For specific incentives based on your building type see the “Details” tab for further eligibility requirements.
    • Energy-saving improvements must meet program requirements.
  2. Find a trade ally contractor or work with your own contractor.

    We can help you get started.

  3. Install equipment that meets the requirements listed on the Details tab.

  4. Complete and submit an incentive application with supporting documentation.

    • Proof of payment (invoice or receipt marked paid) and/or contractor’s invoice
    • A W-9 or Substitute W-9 form is required for investment properties.
    • Energy Trust must receive applications within 90 days from the date of purchase and installation.

    Download Application (PDF) Download Application (Doc)

    Send by Mail

    Energy Trust of Oregon
    Existing Multifamily Program
    811 SW 6th Ave, Suite 800
    Portland, OR 97204

    Send by Fax

  5. Get your incentive.

    You should receive a cash incentive check within 6-8 weeks after all information is received.

    Note: A post-installation verification may be required.

Incentive amounts listed below include 2020 bonuses. Bonuses are available May 18 – December 1, 2020.

Equipment Incentive Requirements
Ductless Heat Pump (DHP)* $800 $1,000 per outdoor unit

Must be inverter-driven with a heating seasonal performance factor (HSPF) of 9.0 or greater and replace electric resistance heat (electric furnace, baseboard or in-wall unit) as the residence’s primary heating system. Primary indoor unit must be installed in the main living space (e.g., living room).  DHP must have a 5-year minimum compressor warranty. One incentive per residence.

Ductless heat pump promotion through September 30, 2020 $1,750 - $2,000 per outdoor unit

Side-by-side attached units, duplex, triplex and fourplex rental properties across Oregon may be eligible for a special promotional price and increased incentive between $1,750-$2,000 on a ductless heat pump professionally installed in the primary living space. Work with one of our participating trade allies and incentives will be paid directly to your contractor who will deduct the incentive amount from your invoice, reducing your out-of-pocket costs to $2,500 or less.

Packaged Terminal Heat Pump (PTHP) $200 $530 per unit

Replace electric resistance heat (electric furnace, baseboard, in-wall unit or internal heater of PTAC). Unit must provide heat pump heating. Must be on the AHRI Certified PTHP list at

Incentives are subject to funding availability and may change. Incentives are not intended to influence consumer decisions on fuel sources.

Distributor Discounts

Price discounts are available for owners and managers of investment properties purchasing PTHPs. Call Thermal Supply at 503.238.8833 for more information.

Participants receiving discounts on PTHPs are not eligible to receive any additional Energy Trust incentives on same equipment.

Need Help? Contact Us.

We’re here to explain the process and benefits. Give us a call at 1.877.510.2130 or send us an email at

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