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Ductless Heat Pumps and Packaged Terminal Heat Pumps

$200-$800 cash incentive

Ductless Heat Pumps (DHPs) can be a way to maintain year-round comfort. On hot days, they cool residences by removing heat from the indoor air and sending it outside. On cold days, they capture warmth from the outside air and send it indoors.

Packaged Terminal Heat Pumps (PTHPs) are self-contained units that look like air conditioning units, offer heating and cooling, and only require an electrical connection to operate. These units are commonly less expensive to install than a standard heat pump and take up less room.

To get started on your energy-efficient upgrade follow the steps below or contact a program representative.

  1. Establish your eligibility.

    Read More >
    • Property’s heating must be provided by Portland General Electric or Pacific Power.
    • Cash incentives are available to all Oregon multifamily attached residential properties with two or more units including: duplexes, triplexes and fourplexes; side-by-side units; and stacked structures with five or more units. For specific incentives based on your building type see the “Details” tab for further eligibility requirements.
    • Energy-saving improvements must meet program requirements.
  2. Find a trade ally contractor or work with your own contractor.

    We can help you get started.

  3. Install equipment that meets the requirements listed on the Details tab.

  4. Complete and submit an incentive application with supporting documentation.

    • Proof of payment (invoice or receipt marked paid) and/or contractor’s invoice
    • A W-9 or Substitute W-9 form is required for investment properties.
    • Energy Trust must receive applications within 90 days from the date of purchase and installation.

    Download Application (PDF) Download Application (Doc)

    Send by Mail

    Energy Trust of Oregon
    Existing Multifamily Program
    811 SW 6th Ave, Suite 800
    Portland, OR 97204

    Send by Fax

  5. Get your incentive.

    You should receive a cash incentive check within 6-8 weeks after all information is received.

    Note: A post-installation verification may be required.

Energy Trust is limiting the maximum amount of standard electric incentives a customer site may receive per year.

  • Portland General Electric sites are limited to a maximum of $12,000 per site, per year.
  • Pacific Power sites are limited to a maximum of $6,000 per site, per year.
Equipment Incentive Requirements
Ductless Heat Pump (DHP)* $800 per outdoor unit

One indoor unit must be installed in the primary living area, must replace electric residence heat* and have a heating seasonal performance factor (HSPF) of 9.0 or greater. DHP must be inverter-driven and have a 5-year minimum compressor warranty. One incentive per residence.

Ductless heat pumps in rentals promotion through December 31, 2021 $1,750 - $2,000 per outdoor unit

Rental properties that are side-by-side attached units, or duplex, triplex and fourplex rentals and not owner-occupied may be eligible for a special promotional price and increased incentive between $1,750-$2,000 on a ductless heat pump professionally installed in the primary living space. Work with one of our participating trade allies and incentives will be paid directly to your contractor who will deduct the incentive amount from your invoice, reducing your out-of-pocket costs to $2,500 or less.

Packaged Terminal Heat Pump (PTHP) $200 per unit

Replace electric resistance heat (electric furnace, baseboard, in-wall unit or internal heater of PTAC). Unit must provide heat pump heating. Must be on the AHRI Certified PTHP list at

* Examples of electric resistance heat include baseboards, ceiling heat, wall heat and electric forced-air furnaces.

Incentives are subject to funding availability and may change. Incentives are not intended to influence consumer decisions on fuel sources.

Distributor Discounts

Price discounts are available for owners and managers of investment properties purchasing PTHPs. Call Thermal Supply at 503.238.8833 for more information.

Participants receiving discounts on PTHPs are not eligible to receive any additional Energy Trust incentives on same equipment.

Need Help? Contact Us.

We’re here to explain the process and benefits. Give us a call at 1.877.510.2130 or send us an email at

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